Legal notice
IntroductionThis website can be accessed at www.glamorhair.co.za (“the Website“) and is made available by jenkev trading Limited, registration number 2013/064804/07 , a limited liability private company incorporated in the Republic of South Africa and having its registered address at 9c Argyle avenue Buccleuch, South Africa (“the Company“, “we“, “us”, “glamorhair
Use of Site
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Disclaimer of Warranty
The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchant ability, fitness for a purpose and non-infringement.
The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.
The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.
The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
Our Rights
We reserve the right to:
1. Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
4. We have the right to cancel any account and terminate trade with or without notice for the following reasons ( not limited to): fraudulent proof of payments;, fraudulent claims of payments;
Unable to adhere to terms of sale agreements; verbally, physically abuse any of our staff; misrepresent our products, brand in anyway ( Commonly claimed to work at glamorhair who does not, and selling off our products in a fraudulent way, such as claiming synthetic hair to be real hair) We will simply log a case at the police.
Privacy Policy
We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
The website may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.
Your personal information consisting of: Name, address, phone number and e-mail address will be securely stored on our servers. Specific identifying information may be shared with the courier company contracted to do your delivery. The information will be printed on your parcels for collection and dispatch via couriers. Non-specific address information may be shared with 3rd parties for trend analysis and service optimisation. For example we may disclose that we have 4 customers in Pofadder and 200 in Pretoria to courier companies.
By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.
We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.
Cookie/Tracking Technology
The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Third Party Links
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Product availability
Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched the same day provided payment is validated/received before 1300 hours.
Should the product not be in stock, we will contact you immediately by email.
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays.
Delivery terms and conditions
Please note the courier delivery is a 3rd party service, we cannot be liable for late deliveries
Although loss and total damage (due to strike action or truck accidents) are covered by insurance, Dings and dents in packaging are not covered. Especially the paper boxes of hair dye, tube itself, lashes box etc.
If you are fussy with packaging, rather come in person and collect.
Courier does not deliver to Farm, plot, mines, power station, border posts, national parks, remote cities , rural addresses without road, road name or house number, post boxes, Rioting places such as universities while they fighting etc.
Mannequin heads or heavy/large parcels can only go with post office to regional areas.
Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
Undeliverable packages: After 3rd delivery attempt made by the courier, or 4 weeks at the post office, the parcel will be send back to us. Another delivery fee will be charged to re-post or re-deliver.
Please collect your post office within 4 weeks, we do not take return or refund on uncollected parcels.
Order processing: Order processing will not begin until we receive a confirmed order and full payment.
No refund on any courier charges
Copyright
You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorized Company representative.
Ownership and copyright
The contents of the Website, including any material, information, including photos, logos, trade marks which are displayed on or incorporated in this Website (“Website Content“) are protected by law, including but not limited to copyright and trade mark law. The Website Content is the property of the Company, its advertisers and/or sponsors and/or is licensed to the Company.
You will not acquire any right, title or interest in or to the Website or the Website Content
Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorized in terms of these Terms and Conditions or otherwise provided for in law.
Errors
We shall take all reasonable efforts to accurately reflect the products, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence) we shall not be liable to make good on a transaction based on any error apart from refunding any monies paid by you to the Company.
Refunds/returns Policy
Please see terms of sale