Ordering and packing
Fastest way to order is to order directly on the website
We strive to pack all overs paid before 1pm for courier collection that day.
Couriers come at about 2-30pm to 3pm. Orders paid after couriers have left, will leave the next working day.
Manual orders by email will take extra 4-10 working days to complete, please email us with all your details to firstname.lastname@example.org
Items listed with lead times “2 days to order” which are products we don’t keep in the store or it has to be custom made.
Travelling time is 1-3 working days to major cities (Gauteng area 1-2 working days, DBN, CPT etc +-2 working days. Other major cities 2-3 working days)
4-10 working days to regional, remote cities.
Courier does not deliver: Farm(farm or plot in the name) game farm, plot, mines, power stations, border posts, national parks, regional/rural town/township, place without tar road/name etc. & riot areas/Riot universities. These will be covered by post office counter to counter only, we will email you.
Weekends or public holidays are not working days. So if you order after 2pm on Friday, we will only process it on Monday after 9am.
Remote city information: Courier goes to remote cities once a week, so depending on the trip, it could be anywhere from 2 -10 days in between.
Large parcels such and mannequin heads, bulk orders will only go by post office to regional areas, please email us for more info.
Outside SA: We do not arrange couriers/postage outside SA, due to theft at the border. You can arrange your own couriers for outside SA.
Tracking number explained:
As soon as we pack your parcel, we will send you an email with the tracking information.
Do not track it straight away as it will not yet reflect until the couriers have scanned it in.
Your fast way, courier guy tracking number will reflect from 7pm on working days.
Your DSV and post office tracking number can take 2-3 working days to reflect on their system.
Please contact us on email@example.com for more info on couriers.