Ordering and packing
Fastest way to order is to order directly on the website
We strive to pack all overs paid before 1pm for courier collection that day.
Manual orders by email will take extra working days to complete, please email us with all your details to firstname.lastname@example.org
Items listed with lead times “2 days to order” which are products we don’t keep in the salon.
Travelling time is 1-3 working days to major cities
4-10 working days to regional, remote cities
Weekends or public holidays are not working days. So if you order after 2pm on Friday, we will only process it on Monday after 9am.
Remote city information: Courier goes to remote cities once a week, so depending on the trip, it could be anywhere from 2 -10 days in between.
Large parcels such and mannequin heads, bulk orders will only go by post office to regional areas, please email us for more info.
Tracking number explained
As soon as we pack your parcel, we will send you an email with the tracking information.
Do not track it straight away as it will not yet reflect until the couriers have scanned it in.
Your fast way, courier guy tracking number will reflect from 7pm on working days
Your DSV and post office tracking number can take 2-3 working days to reflect on their system